Information Technology

Employment TYPE



Raleigh, North Carolina


December 17, 2020


Information Technology





Job# J1101

Senior Business Analyst

About The Opportunity

The NC Department of Health and Human Services – Information Technology Division (ITD) seeks a Senior Business Analyst to support business case analysis, process reengineering and requirement gathering activities.

Job Description

  • The NC Department of Health and Human Services – Information Technology Division (ITD) seeks a Senior Business Analyst to support business case analysis, process reengineering and requirement gathering activities.
  • Conducts stakeholder analysis
  • Conducts market research and analysis
  • Identify and document detailed current and future state process workflows using BPM standards
  • Develops Context diagrams, functional decompositions, and process workflows
  • Document gap analysis and Develops the following documents: business process models, use cases, wireframes, entity relationship diagrams, data dictionaries, system context diagrams
  • Gathers, develops, documents and validates business, functional and technical requirements and maintain Requirement Traceability matrix
  • Build Business, stakeholder, solution and transition requirements
  • Prepare and maintain documentation and artifacts including analysis, reports and user documentation in accordance with PMO PM and BA methodology
  • Works with Project Managers, Portfolio Managers, developers, and end users to ensure application designs meet business requirements
  • Provide business analysis deliverables as input to the procurement documents and assist in writing the procurement documentation as required
  • Perform functional, integration testing UAT support, including developing test scenarios and cases
  • Support required system go-live activities
  • Authors and prepares meeting minutes to be distributed to a variety of audiences
  • Creating User stories and acceptance criteria and authors other Agile documents and deliverables

Required Skills

  • Demonstrated experience participating in the documentation of functional requirements and technical specifications for existing and new applications
  • Strong writing and communication skills and can build relationships with both their team members and clients
  • Results-oriented individual with a very strong work ethic and must be able to demonstrate excellent negotiation, communication and problem-solving skills
  • Ability to work with customers as a member of cross-divisional work groups and maintain positive and productive relationships with customers, peers, and superiors
  • Ability to act independently with sound business judgment and thrive in environment with diverse communication styles
  • Ability to prepare and present oral and written documents clearly and concisely
  • Exhibit comprehensive knowledge of the work requirements demonstrated by an in-depth understanding and use of advanced principles, theories and practices associated with Business Analysis and PMI PMBOK® Guide and Standards
  • Experience working with customers to advise on strategies, alternatives and the implications of specific application customizations and interface designs
  • Possess a high-level understanding in the areas of application programming, database and system design
  • Ability to manage complex assignments with multiple work streams and aggressive (and sometimes competing) timelines
  • Understanding of Software Development Lifecycle (SDLC) concepts and process
  • Knowledge of and experience with IT Service Management best practices and principles
  • Experience with Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project
  • Extensive understanding of SharePoint end user experience, sites, libraries, lists and groups


12 Months

Please Contact me to discuss the hiring process!

Vomsi Kumar

Sr. Executive Recruiter
Contact: (310) 929-8421 Ext: 103

Hi! My name is Vomsi Kumar. Helping consultants with getting their desired job is what makes me feel alive. I build a unique relationship with each of my consultants and work on their profile as per their needs. I believe that my consultants are my assets and this motivates me to serve them in an even better manner. Hence, I work towards the success of every consultant I work with.