Information Technology

Employment TYPE



Dover , Delaware


February 8, 2019


Information Technology





Job# J222

Network Administrator 1

About The Opportunity

The Network Administrator (NSA) installs, configures, and supports an organization\'s local area network (LAN), wide area network (WAN), and Internet system or a segment of a network system.

Job Description

  • Mange the creation and deletion of User, Group, and Computer accounts in active directory for the state enterprise environment.
  • Manage the mapping of user home directories, and shares for the state enterprise environment through Desktop Authority and Group Policy Management.
  • Manage the creation and Deletion of File Shares, Home Directories and permissions of these directories and file shares for the state enterprise environment.
  • Manage the creation and deletion of users email accounts in Microsoft exchange for the state enterprise environment.
  • Manage the creation and deletion of I.P. reservations/fixed addresses in Infoblox and on Microsoft DHCP servers.
  • Handle Daily Technical Support activities for desktop support, data network and server management.
  • Setup and Image computers and other user end point devices.
  • Provide vendors, end users, and peers exceptional customer service.
  • Investigate and Diagnosis network communication issues with Firewall/Proxy and end point devices using Wireshark, Splunk, and Microsoft toolset.
  • Investigate and work with security operation center to resolve antivirus/malware notifications from Crowdstrike Falcon Sensor and other detection solutions.
  • Provide warranty report tracking for yearly fiscal forecast purchasing to Agency Partners.
  • Knowledge of reading and using Powershell/Ansible to assist automating repeatable task in day to day operations.
  • Communicate with Agency partners and provide guidance for policies and procedures to ensure compliance.
  • Work projects with other teams and agency partners to reach deadlines and goals.
  • Define Desktop Technology processes and document for knowledgebase articles in Service Now.
  • Able to manage multiple tickets and provide detailed updates and solutions in Service Now.
  • Travel may be throughout the State of DE using private vehicle
  • After hours support may be required on a as needed basis
  • State and Federal Background check required for this position (expense of contractor/vendor)
  • Please do not submit candidates that have not supported deskside environments - \'phone-only support\' is not qualified experience for this role.

Required Skills

  • Experience troubleshoot following OS: IOS, Android, Windows 7, Windows 10, Server OS, MacOS Required 3 Years
  • Administration of DHCP servers or Infoblox Servers Required 1 Years
  • Level I and II desktop/laptop break/fix experience Required 2 Years
  • Desktop/laptop OS imaging and deployment experience Required 1 Years
  • Experience with tools to remotely manage the desktop environment Required 1 Years
  • Strong knowlege of Microsoft Office products Required 2 Years
  • A+/Network + and or Dell Certification Nice to have 1 Years

Desired Skills

  • Knowledge of Group Policy Management or Desktop Authority. Desired 1 Years
  • Excellent communication skills (both written and oral) Highly desired 4 Years
  • Ability to manage multiple tasks simultaneously Highly desired 4 Years
  • Good working knowledge of overall desktop/laptop and hardware/software management in a corporate environment Highly desired 4 Years
  • Knowledge of Reading and Writing Powershell Scripts Highly desired 2 Years


5 + Months

Please Contact me to discuss the hiring process!

Shaun Stewart

Sr. Executive Recruiter
Contact: (310) 929-8421 Ext: 102

Hi! My name is Shaun. I feel that our shortlisted candidates are the most valuable asset when it comes to recruitment. I make sure that I keep in mind the best interest of the candidate and find him/her a suitable job opening matching his/her profile. Not only this I actively work with each of my candidates and keep them updated about the whole application process.