Information Technology

Employment TYPE

Contract

LOCATION

Columbia, South Carolina

DATE POSTED

March 22, 2019

INDUSTRY

Information Technology

POSITION(S)

1

SALARY

Negotiable

Job# J383

Client Technologies Technician - Entry

About The Opportunity

APPLICANT MUST BE ABLE TO ASSIST WITH THE ITS SUPPORT OF COMPUTER AIDED DESIGN AND DRAFTING (CADD) INITIATIVES FOR THE SOUTH CAROLINA DEPARTMENT OF TRANSPORTATION’S (SCDOT) PRECONSTRUCTION, TRAFFIC AND RIGHTS OF WAY OFFICES UNDER THE MANAGEMENT OF INFORMATION TECHNOLOGY SERVICES (ITS) ENGINEERING TECHNOLOGY & RESEARCH (ETR) DEPARTMENT.

Job Description

  • MANAGES THE COORDINATION INSTALLATION, OPERATION, TROUBLESHOOTING, MAINTENANCE, CONFIGURATION, DEPLOYMENT AND REPLACEMENT OF CADD WORKSTATIONS AND SOFTWARE.
  • APPLICANT WILL BE REQUIRED TO BE ONSITE FOR 37.5 HOURS A WEEK WITHIN THE SCDOT HEADQUARTERS BUILDING TO PROVIDE IT SUPPORT FOR THE PRECONSTRUCTION, TRAFFIC AND RIGHTS OF WAY OFFICES.
  • DAILY DUTIES / RESPONSIBILITIES:
  • MONITORS CADD RELATED HELP DESK TICKETS ISSUED BY THE HELP DESK AND ASSISTS WITH THE RESOLUTION REQUESTS. PROVIDES SUPPORT FOR PC HARDWARE AND SOFTWARE FOR CADD END-USERS.
  • MANAGES THE COORDINATION INSTALLATION, OPERATION, TROUBLESHOOTING, MAINTENANCE, CONFIGURATION, DEPLOYMENT AND REPLACEMENT OF CADD WORKSTATIONS AND SOFTWARE.
  • INSTALLS AND UPDATES ENGINEERING AND CADD SOFTWARE AS NEEDED.
  • INSTALLS HARDWARE AND PERIPHERAL COMPONENTS SUCH AS MONITORS AND KEYBOARDS.
  • INSTALLS COSIGN FOR NEW USERS, CREATES A CUSTOM SIGNATURES IF NEEDED AND INTEGRATES SIGNATURES WITH ADOBE ACROBAT OR BLUEBEAM. KNOWLEDGE OF ACTIVE DIRECTORY.
  • ABILITY TO REASON AND THINK LOGICALLY
  • ABILITY TO UNDERSTAND AND FOLLOW WRITTEN OR ORAL PROCEDURES AND INSTRUCTIONS; SKILL IN THE OPERATION OF STANDARD OFFICE EQUIPMENT; ABILITY TO ESTABLISH AND MAINTAIN EFFECTIVE WORKING RELATIONSHIPS WITH ASSOCIATES
  • INCUMBENT MUST POSSESS EXCELLENT TIME MANAGEMENT, PROBLEM-SOLVING, WRITTEN COMMUNICATION, AND CUSTOMER SERVICE SKILLS
  • OPERATES PERSONAL COMPUTERS, TELEPHONE, AND TOOLS TO ASSEMBLE AND REPAIR PERSONAL COMPUTERS, TEST EQUIPMENT, AND RELATED EQUIPMENT
  • REQUIRED EDUCATION/CERTIFICATIONS:
  • A HIGH SCHOOL DIPLOMA AND EXPERIENCE IN OFFICE AUTOMATION SYSTEMS, DATA COMMUNICATIONS SYSTEM DESIGN, INSTALLATION, OPERATION, REPAIR, SALES OR MARKETING, OR PROCESSING OF INFORMATION IN A DATA PROCESSING ENVIRONMENT OR RELATED SYSTEMS. AN ASSOCIATE\'S DEGREE OR A BACHELOR\'S DEGREE IN A RELATED FIELD MAY BE SUBSTITUTED FOR THE REQUIRED WORK EXPERIENCE.

Required Skills

  • Database Platforms MS System Center - Configuration Manager (SCCM) Yes 1 Entry Currently Using 1 - 2 Years
  • Desktop/PC Support • Proficiency configuring and troubleshooting Windows operating systems in a client/server environment Yes 1 Entry Currently Using 1 - 2 Years
  • Miscellaneous Analytical Skills Yes 1 Entry Currently Using 1 - 2 Years
  • Miscellaneous Customer service skills Yes 1 Entry Currently Using 1 - 2 Years
  • Network Security information security principles and practices Yes 1 Entry Currently Using 1 - 2 Years
  • Networking & Directories Active Directory Yes 1 Entry Currently Using 1 - 2 Years
  • Networking & Directories Understanding of computer and network operating system fundamentals (e.g. operating systems, applications, storage, networking) Yes 1 Entry Currently Using 1 - 2 Years
  • Operating Systems/APIs Microsoft operating systems Yes 1 Entry Currently Using 1 - 2 Years
  • Operating Systems/APIs VMWare Yes 1 Entry Currently Using 1 - 2 Years
  • Software Framwork .NET FRAMEWORK 3.5/4.0 Yes 1 Entry Currently Using 1 - 2 Years
  • DETAIL ORIENTED & HAVE SENSE OF URGENCY
  • HIGHLY MOTIVATED SELF-STARTER WITH ABILITY TO WORK EFFECTIVELY & INDEPENDENTLY WITH MINIMAL SUPERVISION
  • INNOVATIVE & CREATIVE THINKER
  • ABILITY TO COMMUNICATE CLEARLY, & CONCISELY, BOTH VERBALLY & IN WRITING
  • POSSESS STRONG SENSE OF ACHIEVEMENT & WILLINGNESS TO CONTRIBUTE TO A DYNAMIC TEAM ENVIRONMENT
  • ABILITY TO WORK AFTER-HOURS OR WEEKENDS AS NEEDED
  • ABILITY TO EFFECTIVELY PRESENT INFORMATION & WORK WITH USERS AT ALL LEVELS

Duration

12 + Months

Please Contact me to discuss the hiring process!

Drake Jones

Sr. Executive Recruiter
Contact: (310) 929-8421 Ext: 105
Email: drake.jones@staffactory.com

Hi! My name is Drake. I love to help our placed consultants when they face any problem. Not only this, I work with consultants who have applied for any job with us and introduced them to our company culture. Additionally, I make sure that I do telephonic follow-ups with all the consultants working with us and let them know about the current status of their applications. I also make sure that our consultants are happy with the results.