Information Technology

Employment TYPE

Contract

LOCATION

Lansing, Michigan

DATE POSTED

April 2, 2019

INDUSTRY

Information Technology

POSITION(S)

1

SALARY

Negotiable

Job# J425

Technical Support 3

About The Opportunity

  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
  • Years of Experience:
  • 8 or more years of experience in the field.

Job Description

  • Relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.
  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security, and systems groups. Performs basic operation, monitoring, installation, trouble shooting, relocations, or maintenance of communications equipment. Identifies and resolves basic communications problems. Prepares or assists in the preparation of service record documentation. Shows awareness of standards and regulatory requirements related to assigned tasks.
  • Assists in monitoring and providing assistance on the use and interface of systems, subsystems, and software applications. May be responsible for accessing data from and transferring data to various local, state, or federal databases. May assist in the review and recommendation of the procurement and inventory of information resources hardware or software. May write and update personal computer and mainframe application programs. Experience in automated data processing systems. Knowledge of the practices, principles, and techniques of computer operations, of information systems, of computer software and hardware, and of information security policies and procedures. Skill in the use and support of personal computers, in the use of applicable programs and systems, and in troubleshooting information systems. Ability to operate information technology systems, to communicate effectively, and to train others.
  • Provides assistance in the design, development, and maintenance of various system applications. Provides technical assistance and support for applications and hardware problems. Installs, maintains, moves, and assists in testing and upgrading new and existing hardware/software. Reviews and recommends procurement of information technology equipment. Maintains the necessary security controls over software. Makes presentations and briefings for training sessions. Prepares briefings, reports, and evaluations on system efficiency and utilization. May be responsible for accessing data from and transferring data to various local, state, or federal databases.
  • Installs, maintains, moves, and assists in testing and upgrading new and existing hardware and software. Reviews and recommends procurement of information technology equipment. Maintains the necessary security controls over software. Develops procedure manuals. Develops and makes presentations and briefings for training sessions. Prepares briefings, reports, and evaluations on systems efficiency and utilization. May supervise the work of others.

Required Skills

  • IBM WebSphere Administration Required 3 Years
  • IBM Tivoli Directory Services Administration Nice to have 3 Years
  • IBM FileNet administration Nice to have 3 Years
  • Ability to fill in on off-shift (2nd/3rd), should the need arise. Required

Desired Skills

  • Microsoft IIS Administration Highly desired 3 Years
  • Windows Server Administration Desired 3 Years
  • Power Shell Scripting Desired 3 Years
  • Experience supporting mulit tiered applications (presentation, application, data) Desired 3 Years

Duration

12 Months

Please Contact me to discuss the hiring process!

Shaun Stewart

Sr. Executive Recruiter
Contact: (310) 929-8421 Ext: 102
Email: shaun.s@staffactory.com

Hi! My name is Shaun. I feel that our shortlisted candidates are the most valuable asset when it comes to recruitment. I make sure that I keep in mind the best interest of the candidate and find him/her a suitable job opening matching his/her profile. Not only this I actively work with each of my candidates and keep them updated about the whole application process.