Information Technology

Employment TYPE

Contract

LOCATION

Lansing, Michigan

DATE POSTED

April 30, 2019

INDUSTRY

Information Technology

POSITION(S)

1

SALARY

Negotiable

Job# J536

Business Analyst 3

About The Opportunity

Job Description

  • Process ISRs, attend meetings, create tasks in Remedy for engineers to complete and close out. Attention to detail, organized and ability to work with multiple teams.
  • Provide information gathering sessions to capture business requirements and business processes related to information technology solutions
  • Work with diverse group, consensus building and team building. Report status reports to Technical Managers, colleagues, Agency Services and Agencies proper when required
  • Work with multiple teams in all lines of service
  • Utilize tools such as Remedy, Microsoft Project, Clarity and SharePoint
  • Work closely with Technical Managers, SMEs, and Technicians
  • Coordinate and track multiple projects (40-50 ISRs) for several agencies

Required Skills

  • Customer service experience in an enterprise IT environment. Required 8 Years
  • Experience in an enterprise data environment. Required 8 Years
  • Experience in an enterprise voice environment. Required 3 Years
  • Experience working with multiple teams. Required 3 Years
  • Experience with MS Project, Remedy and Clarity. Required 5 Years

Duration

12 Months

Please Contact me to discuss the hiring process!

Sushil Singh

Sr. Executive Recruiter
Contact: (310) 929-8421 Ext: 107
Email: sushil.singh@staffactory.com

Hi! My name is Sushil Singh. Helping consultants with getting their desired job is what makes me feel alive. I build a unique relationship with each of my consultants and work on their profile as per their needs. I believe that my consultants are my assets and this motivates me to serve them in an even better manner. Hence, I work towards the success of every consultant I work with.