Information Technology

Employment TYPE



Raleigh, North Carolina


April 30, 2019


Information Technology





Job# J541

Business Analyst/Technical Specialist - Mid-Level - Norm

About The Opportunity

Business Analyst for development of business requirements, for design, configuration of Dynamics 365 Solutions, web-based business solutions, and for the development and delivery of business process and IT application training material.

Job Description

  • The North Carolina is seeking an Expert Level Business Analyst contractor for an approximately 12-month engagement for the Department\'s Permitting Transformation Program. The Business Analyst will be responsible for development of business requirements, for design, configuration of Dynamics 365 Solutions, web-based business solutions, and for the development and delivery of business process and IT application training materials. This individual will be knowledgeable in all aspects of business analysis and have a basic understanding of project management. This individual must have proven contributor level experience with Microsoft Dynamics 365. The Business Analyst will work closely with NC IT Project Manager in assisting with solution documentation and project management tools to meet State IT requirements.
  • The Senior Business Analyst will act as a consultant to:
  • Elicit, document, and prioritize business needs
  • Lead requirements-gathering sessions to define business and process requirements
  • Gain consensus with stakeholder\'s new process designs
  • Gather, scope, and document requirements
  • Identify and document use cases or usage scenarios
  • Identify business line dependencies and conduct impact analysis
  • Advise IT and business stakeholders on pros and cons for different solutions
  • Perform other duties as assigned to complete project tasks and requirements
  • Gathering, refining and documenting detailed business requirements
  • Capturing business workflows, business rules and user roles
  • Use Case documentation
  • User Story documentation
  • Business Rules and Functional Requirement documentation
  • Defining Acceptance Criteria for each requirement
  • Ability to review Functional Design to ensure it meets requirements
  • Provide limited support for new applications during implementation
  • Consult with clients to prototype, refine, test, and debug applications to meet needs
  • Provide operational support for clients and the Dynamics solutions that support their business processes

Required Skills

  • experience gathering and documenting business requirements (mandatory) Required 10 Years
  • experience in writing detailed Business Requirements and Functional Design documentation (mandatory) Required 5 Years
  • experience working directly with senior stakeholders to determine improved business solutions (mandatory) Required 5 Years
  • experience working with cross functional teams (mandatory) Required 5 Years
  • experience creating process flow diagrams (mandatory) Required 5 Years
  • excellent verbal and written communication. Candidate should be able to communicate well with project managers and stakeholders. Required 5 Years
  • knowledge of business processes (mandatory) Required 5 Years
  • ability to work independently as well as collaboratively (mandatory) Required 5 Years
  • strong analytical skills (mandatory) Required 5 Years
  • BSc in Business, Engineering, Computer Science or related field, or commensurate experience Required 3 Years

Desired Skills

  • experience serving as the Lead Business Analyst on combined team of analysts and developers Desired 5 Years
  • strong understanding of the CRM Platform and its functional modules Desired 5 Years
  • delivering and leading end user training sessions Desired 5 Years
  • microsoft Dynamics CRM Certification Highly desired 3 Years
  • knowledge of Agile methodologies (SCRUM) Highly desired 5 Years


6 Months

Please Contact me to discuss the hiring process!

Sushil Singh

Sr. Executive Recruiter
Contact: (310) 929-8421 Ext: 107

Hi! My name is Sushil Singh. Helping consultants with getting their desired job is what makes me feel alive. I build a unique relationship with each of my consultants and work on their profile as per their needs. I believe that my consultants are my assets and this motivates me to serve them in an even better manner. Hence, I work towards the success of every consultant I work with.