Information Technology

Employment TYPE

Contract

LOCATION

Raleigh, North Carolina

DATE POSTED

May 29, 2020

INDUSTRY

Information Technology

POSITION(S)

1

SALARY

Negotiable

Job# J660

Network/Telecom Specialist

About The Opportunity

Contractor required to provide technical support to a growing base of 911 centers who have migrated to the Next Gen 911 network managed by the State 911 Board.

Job Description

  • The E911 NMAC Network Operations Center (NOC) Engineers will monitor the AT&T Esinet (Emergency Services Internet Network). Troubleshooting issues with networks and find resolutions to the issues from a central location. Will provide incident response on the system, communicate with site technicians, and customers alike, and track problems through to resolution. Will operate in a 24/7 operation and maintain current SLA’s.
  • Skills Required:
  • Bachelor’s degree or 3 to 5 years in Information Technology or Computer Science
  • Excellent understanding of technologies, operating systems, networking, anti-virus, back-ups, systems firewalls, and switches.
  • Knowledge regarding at least one of the following vendor products: - Juniper, VMWare, Microsoft, Cisco
  • Self-motivated, enthusiastic, and able to handle multiple support cases
  • Strong writing skills to maintain organized documentation
  • Customer-oriented, and capable of providing high levels of client satisfaction
  • Collaborate and work well with others
  • Experience with VOIP technologies is a plus
  • Experience in a NOC environment is preferred.
  • Strong skills in working with clients and communication
  • Knowledge of network cabling, network classification and network topology

Required Skills

  • Excellent understanding of technologies, operating systems, networking, anti-virus, back-ups, systems firewalls, and switches. Required 3 Years
  • Knowledge regarding at least one of the following vendor products: - Juniper, VMWare, Microsoft, Cisco Required 3 Years
  • Knowledge of network cabling, network classification and network topology Required 3 Years

Desired Skills

  • Experience with VOIP technologies is a plus Highly desired
  • Experience in a NOC environment is preferred. Highly desired

Duration

6 Months

Please Contact me to discuss the hiring process!

Sushil Singh

Sr. Executive Recruiter
Contact: (310) 929-8421 Ext: 107
Email: sushil.singh@staffactory.com

Hi! My name is Sushil Singh. Helping consultants with getting their desired job is what makes me feel alive. I build a unique relationship with each of my consultants and work on their profile as per their needs. I believe that my consultants are my assets and this motivates me to serve them in an even better manner. Hence, I work towards the success of every consultant I work with.