Fort Bend County, Texas
July 9, 2020
Lead Contact Tracer
About The Opportunity
The Contact Tracer will report to a Contact Tracing Team Lead and be an important part of COVID-19 Response & Recovery efforts. The Contact Tracer will support local efforts to combat the COVID-19 pandemic at the community level. The aim of this effort will be to call contacts of each person diagnosed with COVID-19, gather information on the contacts, and provide isolation/quarantine recommendations and or information on testing, and ongoing monitoring, if warranted.
- Duties and Responsibilities:
- The Contact Tracer will use a web-based platform to enter information on all contacts of positive COVID-19 cases. Some of this information will include documenting demographics, symptoms, travel, occupation, and testing. Contact Tracers will refer contacts for testing as appropriate and in according to established protocols and provide them with instructions for quarantine. Contact Tracers are required to follow all scripts, policies and procedures provided to them, and comply guidelines regarding confidential information related to personal information. Call contacts of newly diagnosed patients. Communicate in a professional and empathetic manner toward distressed individuals. Collect and record information into the reporting system as well as the surveillance and management system. Provide contacts with approved information about quarantine procedures, and if appropriate, refer them to testing according to protocol and/or to a COVID-19 Care Resource Coordinator for social resources. Contact tracers will follow the script to inform contacts about the importance of quarantine and what to do if symptoms develop. They may not deviate from the script or provide information that is not included in the script. Maintain daily contact with Team Lead and/or Supervisor as well as other duties and tasks as assigned by manager.
Please Contact me to discuss the hiring process!
Sr. Executive Recruiter
Contact: (310) 929-8421 Ext: 104
Hi! My name is Sumit Gupta. I treat all my consultants in a manner that they feel comfortable while working with me on any position they are applying for. Although, the motive is to find the best match for my consultants. But I make sure that I suggest them the right job matching their profile and work history by interacting with them in detail and follow-up with them at each and every level of the hiring process.